SENDHELP MEMBERSHIP HUB

 

Welcome to the SENDHelp Membership Hub

Your Self-Advocacy Resource for Navigating the SEND System with Confidence

Understanding and advocating within the SEND (Special Educational Needs and Disabilities) system can be challenging. 

The SENDHelp Membership Hub is your dedicated, self-guided toolkit designed to empower you with all the knowledge, resources, and practical tools you need to support your child effectively.

Who is the SENDHelp Membership Hub For?

The Membership Hub is ideal for parents and carers who want to take control of their child’s SEND journey independently. This service is built for those who seek clear, structured information, support, and resources to navigate the SEND process without paying for one-to-one advocacy or case management. If you’re ready to feel more informed and prepared, the Hub is here to support you every step of the way.

What’s Inside the Membership Hub?

  • Comprehensive SEND Education Resources

We cover the core topics every SEND parent should understand, including foundational knowledge about SEND support, the rights of children in education, and how the UK SEND system works. These resources are regularly updated to reflect the latest guidance and best practices, so you’re always accessing accurate, current information.

  • Step-by-Step Guidance on the EHCP Process

The EHCP (Education, Health, and Care Plan) process can be complex. In the Membership Hub, you’ll find a full guide that breaks down each phase, from requesting assessments to preparing for reviews. With our guidance, you’ll understand your rights and know what to expect at each step, making it easier to secure the right support for your child.

  • Detailed Guides on School Support and Safeguarding

Whether your child is in mainstream or specialist education, the Hub covers essential topics like school-based SEND support, understanding school obligations, and strategies for working with school staff. We also provide guidance on safeguarding principles to help you ensure your child’s well-being in educational settings.

  • Support for EOTAS and EHE Families
The SENDHelp Membership Hub includes valuable resources for families exploring alternative education options such as EOTAS (Education Otherwise Than At School) and EHE (Elective Home Education). .

In addition to covering other areas and methods of education, the Hub provides guidance and tools to help you understand and navigate these unique paths. Whether you’re managing an EOTAS package or choosing home education, our resources support you in securing the right educational support, understanding your rights, and creating a positive learning experience for your child.


  • Practical Templates, Tools, and Checklists

Our tools have been designed to make your advocacy journey easier. From letter templates for requesting assessments or reviews, to meeting checklists and planning forms, our resources help you stay organised and prepared. This toolkit provides you with what you need to manage each part of the SEND process effectively.

  • Real-Life Advocacy Tips and Case Studies

Learn from real SEND case studies and expert advocacy tips crafted to help you understand and approach common challenges. Each case study provides insights into what works in SEND advocacy, making it easier to apply proven strategies to your own experience.

  • Community Support and Shared Experiences

Being part of the Membership Hub means joining a community of parents who understand your journey. In our members-only space, you’ll find valuable insights, encouragement, and a place to ask questions and learn from others who are navigating similar challenges.

Why Join the SENDHelp Membership Hub?

The Membership Hub gives you ongoing access to expertly curated resources, providing a foundation for self-advocacy without requiring full advocacy support. It’s a cost-effective, flexible solution for those wanting to manage their SEND journey independently.

Affordable Self-Guided Access: Get the resources you need at an accessible monthly rate.
Flexible, On-Demand Learning: Perfect for busy parents and carers, so you can work at your own pace and revisit resources anytime.
Expert Knowledge: Content and resources created by SEND professionals, so you can trust you’re receiving reliable support.

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  • What are the main differences between the SENDHelp Membership Hub, SEND Parent Power Plan, and Full Case Management and Advocacy?

    SENDHelp Membership Hub: 


    A self-paced, subscription-based service providing a comprehensive library of SEND resources, guides, and templates. It’s designed for parents who want to handle their advocacy independently, with on-demand access to expert resources.


    SEND Parent Power Plan: 


    A one-time service providing a personalised 1-hour consultation, a bespoke action plan, and tailored tools. Ideal for parents who want specific guidance for a current challenge but prefer to do the advocacy themselves.


    Full Case Management and Advocacy: 


    A premium service where an experienced advocate handles all aspects of your child’s SEND case, from assessments and meetings to preparing documentation. Best for families needing hands-on, continuous support and expert management of their child’s SEND needs.

  • Who would benefit most from the SENDHelp Membership Hub?

    The Membership Hub is ideal for proactive parents who want reliable resources, templates, and guidance to support their own advocacy efforts. If you’re comfortable working independently and looking for a cost-effective way to access ongoing SEND information, this service is a great fit.

  • Is there a personalised roadmap included in the Membership Hub?

    No, the Membership Hub provides general resources, templates, and guides that apply broadly to SEND topics. 


    If you’re looking for a tailored action plan based on your child’s unique situation, the Parent Power Plan is more suitable, as it includes a bespoke roadmap designed specifically for your needs.

  • Does the Membership Hub include one-on-one consultations?

    No, the Membership Hub is a self-guided service without direct expert consultation. 


    If you need a one-on-one consultation, the SEND Parent Power Plan includes a 1-hour session for personalised guidance, while Full Case Management and Advocacy offers ongoing personalised support as needed.

  • How is the SENDHelp Membership Hub billed?

    The Membership Hub is a monthly subscription service, providing ongoing access to all resources, guides, and tools.

  • Is there a minimum sign-up period?

    Yes, there’s a 3-month minimum commitment. After the initial 3 months, you’re free to cancel at any time.

  • Will my monthly price change if the Hub’s price increases?

    No, your subscription price is fixed at the rate when you joined. 


    This means if the price increases for new members, your monthly rate will remain the same for the entire duration of your membership.

  • How do I cancel my membership?

    After the 3-month minimum period, you can cancel your membership easily through your account settings. 


    Cancelling will stop future payments, but you’ll retain access for the remainder of your current billing cycle.

  • Can I upgrade from the Membership Hub to a more personalised service later?

    Absolutely. Many parents start with the Membership Hub and move to the Parent Power Plan or Full Case Management if they find they need more targeted or comprehensive support over time. 


    Each service is designed to complement the other.



  • Which option is best if I need immediate help with a pressing issue?

    For immediate, specific support, the SEND Parent Power Plan is a great option. It offers a quick, focused solution with a tailored action plan and a one-hour consultation to help you address a current need. 


    Full Case Management and Advocacy is another option if you’re looking for hands-on support for more complex or ongoing issues.

  • Is there a refund policy if I’m not satisfied?

    Due to the nature of digital content, subscriptions are non-refundable. 


    However, you are welcome to cancel anytime after the 3-month minimum term if you decide the Hub doesn’t meet your needs.

  • How often are new resources added to the Membership Hub?

    We update the Hub regularly with new resources, templates, and insights based on the latest SEND developments and member feedback. 


    As a member, you’ll have ongoing access to these updates without any additional cost.

  • Can I access the Membership Hub on any device?

    Yes, the Hub is designed to be fully accessible across devices. You can view resources, guides, and templates on your desktop, tablet, or mobile, allowing you to use the Hub wherever and whenever you need it.

  • What topics are covered in the Hub’s resources?

    The Hub covers a wide range of topics related to SEND, including EHCP processes, school support, safeguarding, rights in education, EOTAS, EHE, and much more. It’s designed to provide foundational knowledge as well as practical strategies for various stages of the SEND journey.

  • Can I share the resources with friends or family members?

    Resources within the Membership Hub are for personal use only. Sharing them externally or reproducing them without permission isn’t allowed, as they’re specifically for the benefit of members and the protection of SENDHelp’s intellectual property.

  • What if I have specific questions that aren’t answered in the Hub resources?

    While the Membership Hub provides a comprehensive foundation, specific, in-depth questions may be best addressed in a one-on-one consultation, like those offered in the SEND Parent Power Plan. 


    This allows for personalised guidance tailored to your unique situation.


    However the Hub will host regualr Q&A sessions and this could be a way of raising any issue you need help with. 


    As the hub is growing and evolving all the time new and updated content will be added all the time. 


    If you have any specific requiremements let us know and our team will ensure it is included. 

  • How secure is my personal and payment information?

    We take privacy and security very seriously. Payments are processed securely through Stripe or PayPal, and your personal information is stored in line with GDPR compliance and our strict data protection policies.

  • Can I pause my membership if needed?

    Currently, there isn’t an option to pause memberships, but you can cancel anytime after the 3-month minimum and rejoin whenever you’re ready. 


    However, please note that rejoining would be at the current subscription rate.

  • Are there any live events or webinars included in the Membership Hub?

    The Membership Hub focuses on providing on-demand, self-paced resources. 


    Any future live events, webinars, or special workshops would be announced separately and would be part of your membership. 

  • How do I contact support if I have technical issues?

    If you encounter technical difficulties or have questions about accessing resources, our support team is here to help. Simply reach out via our contact page, and we’ll assist you as soon as possible.

  • Is the Membership Hub suitable if I’m new to SEND advocacy?

    Absolutely! The Membership Hub is designed to support both new and experienced advocates. Resources are structured to guide you from foundational knowledge to more complex aspects of SEND, making it accessible for beginners while still valuable for those with experience.

  • What topics are covered that would be relevant to professionals?

    The Hub provides in-depth guidance across a range of critical SEND topics, designed to support professionals and parents alike in navigating the SEND landscape effectively. 


    Key areas covered include:


    EHCP Process: 


    Detailed, step-by-step guidance on every phase of the EHCP process, from initial requests and assessments to annual reviews and appeals. This helps families and professionals understand what to expect and how to ensure robust support for the child’s needs.


    School Support Strategies: 


    Practical, actionable strategies for supporting SEND students in the classroom. This includes guidance on adjustments, differentiation, behaviour management, and fostering an inclusive learning environment to help children thrive academically and socially.


    Safeguarding: 


    Information on safeguarding principles, best practices, and legal obligations to ensure the welfare of SEND children within educational and social care settings.


    EOTAS (Education Otherwise Than At School) & EHE (Elective Home Education): 


    Comprehensive support for families pursuing alternative education routes, with guidance on managing EOTAS packages, understanding rights, and accessing support services outside traditional school settings.


    SEND Legal Rights and Processes: 


    Up-to-date information on SEND legal rights, including key legislation and regulations. This covers essential legal processes, from filing appeals to navigating SEND tribunals, ensuring families and professionals can advocate confidently within the law.


    Evidence-Based Intervention Tools: 


    Access to a selection of evidence-based intervention tools and resources to support individualised learning and development. These resources provide research-backed strategies to enhance educational and behavioural outcomes for SEND students.


    Support for Building and Documenting Evidence: 


    Tools and templates to assist in collecting, organising, and presenting evidence for EHCP reviews, tribunal hearings, or school meetings. This helps families and professionals build a strong case for the support and resources a child may require.


    With resources across these areas, the SENDHelp Membership Hub is a robust, practical toolkit for understanding the SEND advocacy landscape, guiding families through complex educational options, and implementing effective support strategies based on best practices and legal rights.